GDPR Compliance
We are committed to protecting the privacy and security of our European Union users. Flivara strictly adheres to the General Data Protection Regulation (GDPR) requirements.
Legal Basis for Processing
We process your personal data based on your explicit consent, to fulfill our contractual obligations to you, and for our legitimate business interests, in strict accordance with GDPR Article 6.
Data Retention
We retain your personal data and uploaded client briefs only for as long as necessary to provide our services. Upon account deletion, all associated data is permanently erased within 30 days.
Cross-Border Transfers
When transferring data outside the European Economic Area (EEA), we utilize Standard Contractual Clauses (SCCs) and robust supplementary measures to ensure continuous protection.
Your User Rights
Under GDPR, you have the right to access, rectify, restrict processing of, and request the deletion of your personal data. You also maintain the right to data portability.
Data Subject Access Request (DSAR)
You have the right to request a copy of your data or ask us to delete it. Follow these steps to submit a request to delete your uploaded client briefs and personal data:
- Draft your request: Send an email from the address associated with your Flivara account.
- Specify your request: Clearly state whether you want to access your data, rectify it, or have it permanently deleted (including all client briefs).
- Submit your request: Email your request to our Data Protection Officer at dpo@flivara.com.
- Verification & Processing: We will send a confirmation email upon receipt. By law, we will fulfill your request within 30 days.
Data Protection Officer
For any privacy concerns or to exercise your GDPR rights, please contact our Data Protection Officer.
Contact DPOSupervisory Authority
You have the right to lodge a complaint with your local data protection supervisory authority within the EU if you believe your rights have been violated.
Find Your Authority